Privacy Policy

Personal Data and Privacy Policy

Astra-KLK Pte. Ltd. ("ASK") views and treats your Personal Data seriously. This Privacy Policy guides how ASK collects, processes, uses, discloses, transfers and stores your Personal Data. If you provide us with the personal data of other individuals, you hereby represent that you have obtained consent from that individual prior to providing their personal data to us. References to 'your Personal Data' in this Policy would include such individual's personal data that you provide to us.

Collection and Use of Personal Data

Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information. During the course of your transaction and dealings with ASK, you may be requested to furnish your Personal Data from time to time. ASK and their third-party service providers may share the Personal Data with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve ASK's products and services.

Personal Data that ASK May Collect

When you transact with ASK, we may collect a variety of your Personal Data, which may include your:

  • Name;
  • National registration identity card number or passport number;
  • Gender;
  • Race and religious beliefs;
  • Postal address;
  • Telephone and/or mobile number;
  • Email address;
  • Medical information;
  • Salary range;
  • Contact preference; and
  • Credit card or bank account information.

The list of Personal Data stated above is not exhaustive and may include other Personal Data depending on the nature of dealings or transactions.

How ASK Uses your Personal Data

The Personal Data that ASK collects allows us to process the necessary transaction in relation to the relevant matter.

Your Personal Data which ASK collects allows us to keep you posted on our latest product and services announcements and upcoming events. It also helps ASK improve on its products and services.

From time to time, ASK may use your Personal Data to send important notices, emails, letters or SMS pertaining to communication about changes to ASKs terms, conditions, and/or policies. As such information is crucial to your communication with ASK, you are advised not to opt out from receiving such communications.

ASK may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve ASK's products, services and customer communications.

ASK may also share your Personal Data with third-party providers that provide services such as information processing, extending credit, fulfilling orders, delivery of products, managing and enhancing customer data, providing customer service, assessing your interest in ASK's products and services, and conducting research or satisfaction surveys.

Protection of Personal Data

ASK takes necessary precautions, both administrative and technical to safeguard your Personal Data against loss, theft, misuse and unauthorised access, disclosure, usage, alterations or destructions.

Retention of Personal Data and Access

ASK shall endeavour to make it easy for you to keep your information accurate, complete and up-to-date. We will retain your Personal Data for the period necessary to fulfil the many different purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.

You can help ensure that your contact information and preferences are accurate, complete and up-to-date by contact ASK at +65-6513 4560.

For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if ASK is not required to retain it by law or for legitimate business purposes.

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

ASK requires the right to update and amend this Policy from time to time. Any material changes will be posted on our website with the updated Privacy Policy.